Comments on: The Comcast Show http://www.vanderwerfs.org/blog/?p=12 ...on software development, sports, politics, and following Jesus. Sun, 05 Sep 2010 09:44:24 +0000 http://wordpress.org/?v=2.5 By: Bradford Benn http://www.vanderwerfs.org/blog/?p=12#comment-3308 Bradford Benn Tue, 22 Sep 2009 22:31:42 +0000 http://www.vanderwerfs.org/blog/?p=12#comment-3308 So any news from Comcast? I find it funny as a Comcast customer just how much they hype all their services and the bundling, but when it comes to Customer Service it can be a little difficult at time. Luckily once we got our stuff installed it just worked, it is the cable boxes that seem to keep dying for us. I will say that some of the configuration stuff makes my head hurt, like why do I need someone to come and install a card into my DVR then call Comcast to activate it. I can do that on my own also! Perhaps they need an advanced user level. So any news from Comcast? I find it funny as a Comcast customer just how much they hype all their services and the bundling, but when it comes to Customer Service it can be a little difficult at time.

Luckily once we got our stuff installed it just worked, it is the cable boxes that seem to keep dying for us. I will say that some of the configuration stuff makes my head hurt, like why do I need someone to come and install a card into my DVR then call Comcast to activate it. I can do that on my own also! Perhaps they need an advanced user level.

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